(HR) Ariba - managing contract service orders - WebEx

This 1.5 hour course aims to educate attendees on managing their Contract Service Orders (CSOs) in the Ariba Procure to Pay (P2P) system, which is designed to make direct purchasing with our contracted suppliers easier, more efficient and more transparent. The course content will include how to raise a CSO, finding and understanding a CSO in Ariba, understanding the Contract Variation process and approving invoices.

Course Duration

1 & 1/2 hours

Who Should Attend

Western Power employees or embedded/fixed term contractors who work with Contract Service Orders and/or approve CSO invoices as part of their role at Western Power.


  • basic computer skills and knowledge of the Ariba P2P process
  • previous completion of Ariba P2P e-Learning modules would be an advantage. Refer to the Ariba P2P page in Busbar

Note: This course is not a general purchasing course, but focuses specifically on how to manage CSOs using the Ariba network.

Learning Outcomes

As a result of attending this course, participants will:

  • Gain knowledge of Western Power’s business commerce network Ariba
  • Be able to navigate the Ariba P2P environment
  • Understand the basic process of raising a CSO
  • Find key information about a CSO
  • Change work order numbers on an invoice
  • Be able to undertake invoice exception reconciliations


There are no assessments for this course.


These training sessions will be delivered online via WebEx, allowing attendees to participate in an online session from their location.

Additional information

For further information regarding this course, please email the Process & Systems Training team.

This course has no current classes. Please the waiting list.