Team effectiveness & Effective workplace relationships

Provides skills and knowledge to lead effective workplace relationships and lead team effectiveness.

This course addresses two units from the Certificate IV in Leadership and Management.

Course Duration

3 days (plus 1 day Assessment Support Workshop – optional)

Who Should Attend

Formal leaders who are responsible for supervising others in the workplace and managing the day-to-day operations of a team.


There are no formal prerequisites, however it is recommended that you have:

  • capacity to perform team leadership and supervision responsibilities in the workplace
  • a relatively high-level reading and writing ability (e.g. capable of preparing and documenting work plans for the team)
  • sound computer skills.

Learning Outcomes

As a result of attending this course participants should be able to:

  • Working effectively with others
  • Planning team activities and supervising the performance of a team
  • Using leadership skills to promote team cohesion

PPE/PPC & Equipment Requirements

PTSWA training room standards apply:

  • smart casual attire (no shorts)
  • enclosed footwear

Note: Power Training Services does not provide PPE, PPC and tools for training courses.


Written and practical assessments, consisting of:

  • Assessment questions to be completed during the course
  • Third party report from supervisor confirming practical application of competencies in the workplace.
  • Post-course assessment including:
    • Structured tasks / activities to provide evidence of the application of promoting team effectiveness and building effective workplace relationships.
    • Answers to questions about practical application of key components of the course

You will have 3 months to complete your assessment after attendance at the course.


A Statement of Attainment upon successful completion of individual units of competency


Before attending this course, you are encouraged source and bring the following information:

  1. Your organisation’s code of conduct
  2. Your organisation’s performance management procedures

Note: This course is delivered by a third party training provider.

If there are no classes currently available, please contact PTS to request a booking.

Assessments are made against units of competency.

This course has no current classes. Please the waiting list.

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