Student information


At the start of each class, your trainer will ask you to sign an attendance sheet.

If you are unable to attend training, please contact your formal leader or company representative to advise them of the reasons why. They will then contact PTS with details.
If PTS are not advised that you will not be attending training, your formal leader or company representative will be contacted regarding your non-attendance. Cancellation fees may apply.


To enrol in a training program PTS requires some of your personal information. This information will be held as part of your student record.

When enrolling, you are required to provide (as a minimum) the students full legal name, date of birth and contact details.

If enrolling in a training program that will result in nationally recognised qualifications, students will also be required to provide their Unique Student Identifier (USI).

Fees and charges

Fees and charges for PTS services are calculated based on direct training costs and pro-rata allocation of administrative overheads. All fees and charges are advised at the time of booking.

Changing an enrolment

If you need to change an enrolment you have the option of transferring, substituting or cancelling your booking. Your request must be submitted BEFORE the scheduled date of the training service that you wish to change. Click here for more information

Confidentiality of records

PTS maintains the confidentiality of all students and will not release your records to anyone other than you, your formal leader or your company representative without your prior permission. Refer to the Privacy Statement for more information

  • Certificates of Attendance will be issued to your formal leader or company representative who has paid for your training.
  • Statements of Attainment and any Qualifications will be issued to you by mail, addressed to you at your place of employment.

If you leave your place of employment before the documentation has been issued, please contact PTS so we can provide them to you directly.

PTS has a requirement to report certain demographic information to our registering body, the Training Accreditation Council of WA (TACWA) and the National Centre for Vocational Education Research (NCVER). All information supplied is non identifiable.

Credit transfer

As an Registered Training Organisation (RTO), PTS must recognise RTOs registered by other States and Territories and all AQF Qualifications and Statements of Attainment issued by other RTOs.
Credit transfer allows a student to gain exemption from units that they have completed at another RTO where those units align to Units of Competency that form the qualification they are enrolling in at PTS.

Discrimination and harassment

At PTS we recognise the diversity of all of our students. We do not tolerate discrimination or harassment of any kind.
To ensure that the learning environment is free from harassment, discrimination and victimisation, PTS specifies standards of behaviour expected from students and staff in our PTS Code of Conduct.

Drugs and alcohol

PTS has a zero tolerance drug and alcohol policy. This policy is aimed at ensuring a safe and healthy environment for our students, employees, contractors and the general public. 

Fitness for work and study may be affected by a variety of factors including alcohol and illegal drugs. The consumption or distribution of alcohol or illegal drugs on the PTS premises is strictly prohibited. 

If you are assessed to be unfit for work or study due to the alleged influence of alcohol or drugs, you will be offered an opportunity to explain your situation. Potentially, you may be removed from site and your formal leader or company will be notified. When illegal drugs are involved police involvement will be sought.

Plagiarism and cheating

Plagiarism and cheating is not tolerated by PTS. Plagiarism and cheating will be reported to your formal leader or company representative and will result in disciplinary action.

Plagiarism and cheating is the act of taking another students work, ideas or data and submitting it as your own.

Examples of plagiarism and cheating are, but not limited to:

  • submission of work that is not that of the submitting student.
  • collaboration with another student or source in the preparation of an assignment or assessment unless prior permission has been granted by PTS.
  • word for word copying of sentences or paragraphs from another student or source.
  • paraphrasing sentences or paragraphs from another student or source.


Some courses require students to either have completed other training or hold qualifications and/or licences prior to starting a new training program - these are referred to as prerequisites.

When enrolling in a course that has prerequisite requirements, you will be required to provide evidence that you meet the prerequisites before commencement of the training.

Course outcomes

Any PTS training that you complete is recorded in the PTS training management system.

  • A Testamur and Record of Results will be issued after you have met all the requirements for your Qualification to be awarded.
  • Statements of Attainment are also issued for any courses where a Unit of Competency is completed.
  • A Certificate of Attendance will be provided for any enterprise course completed.

Any courses undertaken at a partner RTO where a Unit of Competency is awarded will result in a Statement of Attainment being issued by that RTO.
These statements may initially be issued to PTS so results can be recorded and then passed on to your formal leader/company representative for presentation to you.

Student support

PTS is committed to assisting you throughout your studies and has a range of services available to help you throughout your training.

Where advance notice is given, adjustments may be made to the training delivery and assessment to provide discrete and allowable assistance.
If you require support, please contact PTS before the start of your training course.

Unique Student Identifier (USI)

Students enrolling for the first time, or continuing students undertaking nationally recognised Vocational Education and Training (VET) courses (that will result in the awarding of a Statement of Attainment or Qualification), will require a ‘Unique Student Identifier’ (USI).

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